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Article: Beyond Relevance: A Governance-First Architecture for Enterprise Personalization
This article examines the limitations of conventional personalization systems and highlights the need for a governance-first architecture. It emphasizes separating relevance from governance to ensure recommendations are context-aware, auditable, and compliant. The architecture integrates stateful memory, policy-driven AI orchestration, and explainable scoring to enhance personalization systems. By Jerald Selvaraj